The case of the 45-day onboarding delay and the Enterprise Browser

What we know

Matt Pour is working with a global eCommerce platform company with employees and contractors around the world. One of their big challenges that was especially painful in the last few years is onboarding contractors. With tight supply chains on laptops and logistics challenges for global shipping, this company found that it took an average of 45 days to equip a new contractor with the tools they needed to be productive. 

‍What we learned

The IT team took a fresh look at this challenge and searched for a new way to solve the problem. The vast majority of software their contractors used was SaaS, so there was nothing to install on the laptop. They needed access controls and visibility, so they couldn’t just throw the doors open and use unmanaged devices. Instead, they found the ideal solution with the Island Enterprise Browser: a contractor can download and install the browser on their own laptop and it gives the IT team all the visibility and access controls they desire. 

‍What happened next 

Working with Matt, this company rolled out the Island solution in a matter of days. The proof point was how they could shrink the contractor onboarding process. The task of getting a contractor onboard and productive shrank from 45 days to under an hour. That kind of time savings makes a meaningful impact on overall productivity and will help fuel continued innovation and success for this eCommerce leader.